All Jackin Ralph pieces follow standard North American sizing. Each product page includes a detailed size chart. If you prefer a relaxed or oversized fit, we recommend sizing up.

Quality is our signature. Each item lists its exact fabric blend in the product description. Most pieces are crafted from soft, durable cotton or premium cotton-poly blends designed for everyday wear.

Every piece is produced by our trusted manufacturing partners across the U.S., Canada, U.K., and EU. This allows us to get your order shipped faster, no matter where you live.

Depending on the item, designs may be DTG printed, embroidered, or specialty finished. The product page will indicate the exact method.

We currently ship to the U.S., Canada, and most international destinations. Availability may vary depending on the item.

Shipping times depend on your location and the manufacturing partner closest to you.

Estimated shipping times:

• USA: 2–7 business days
• Canada: 5–10 business days
• UK & EU: 3–10 business days
• International: 7–15+ business days

These estimates begin after your order has been produced.

Each Jackin Ralph item is made-to-order.

Production time is typically 2–5 business days.

During busy seasons or holidays, production may take longer.

Shipping costs are automatically calculated at checkout based on your delivery address and the item(s) ordered.

Absolutely. Once your order ships, you’ll receive a tracking link via email.

Because each piece is made-to-order, we do not accept returns for buyer’s remorse, size exchanges, or change of mind. However, we've got your back if there's an issue.

If something isn’t right, email us within 30 days of receiving your order with photos of the issue. We will gladly replace the item at no additional cost.

If tracking shows no movement or the package is marked “delivered” but never arrived, contact us. We’ll help resolve the issue, and when applicable, send a replacement.

Orders cannot be changed or cancelled once production has started. If you need help, contact us immediately — we’ll do our best to assist.

To keep your pieces looking fresh:

• Wash inside out
• Cold water
• Hang dry or tumble dry low
• Avoid ironing directly on printed areas

• Major credit cards
• Apple Pay
• Google Pay
• Other secure online payment options displayed at checkout

Yes — our store uses encrypted, PCI-compliant payment processing to keep your data protected.

Not yet — but they’re coming soon. Stay tuned.

Sometimes no. Because we work with multiple production partners, items may ship separately. You’ll receive tracking for each shipment.

Yes — Jackin Ralph actively partners with creators who match our energy, aesthetic, and brand vibe. Whether you’re an influencer, content creator, or UGC specialist, we’d love to explore working together.

If you're interested in collaborating, please email us with the subject line “Jackin Ralph Creator Application.”

Include the following details:

• Your name
• Your social media handles
• Links to your top content examples or portfolio
• Your audience demographics
• Any collaboration ideas you have

📩 Email us at: wassup@jackinralph.com
(Or DM us on Instagram if that’s easier — we check both.)

If your style aligns with the Jackin Ralph vision, our team will be in touch.